David Forest Financial Services

Privacy Policy

At David Forest Financial Services Ltd ("DFFSL"), personal information is strictly private and confidential. We handle it with great care and discretion and we ensure compliance with the privacy legislation.

Collection and Use of Personal Information

The collection and use of personal information allows us to turn this knowledge into value for you.

We collect and use personal information only to the extent necessary for the following purposes (this list is not exhaustive):

  • To understand your situation, goals and objectives
  • To provide you with proper advice
  • To obtain the best product quotations and offers from the insurance companies
  • To complete an application
  • To assist in the qualification process in establishing an insurance plan
  • To administer a policy we are servicing
  • To assist in settling a claim
  • To communicate with you in a timely and efficient manner
  • To comply with the legal and regulatory requirements for our industry

We will only collect personal information by fair and lawful means. Virtually all of the personal information we collect is provided by you with your consent in the course of the meetings and communications we have with you.

You are free to withdraw your consent at any time. However withdrawing your consent will likely prevent us to do what is described in the above list.

Sharing your personal information

We do not sell your personal information to anyone and we do not share your personal information with organizations that would use it to contact you about their products and services. We may share your personal information with relevant insurance companies, only on a need-to-know basis for the same purposes as described in the "Collection and Use of Personal Information" preceding section. With your consent and permission, we may share your financial information with mutually acceptable professionals such as accountants and lawyers whose services are retained to meet your goals and objectives.

Accuracy of Personal Information

We maintain procedures to ensure that your personal information is accurate, up-to-date and as complete as possible. However, we rely on you to inform us about any material change in your personal information. For example, you must inform us of any change of address.

Protection of Personal Information

The personal information we collect is stored in our office either electronically and/or as paper documents.

We apply appropriate safeguards to our computer networks and physical files. We restrict access to personal information to those of our employees who need to know that information in the performance of their duties. Our servers and paper files are kept in a locked area and access to our computers are password protected.

Every employee signs a confidentiality agreement to never discuss your personal information outside our office. Our confidentiality agreement binds them even if they leave DFFSL.

Retention and Access to Personal Information

We retain personal information for as long as is necessary to fulfill the purpose for which it was collected or as required by law, whichever is less. If personal information is no longer required, it is destroyed.

You have the right to request access to the personal information we have about you and to request a correction for any inaccurate information we have on file about you. You can do this by contacting us at the address provided below:

Openness

Our personal information practices may be of interest to you. If you want further information beyond what is in this privacy statement, please contact our Chief Compliance Officer at:

Chief Compliance Officer
David Forest Financial Services Ltd.
1155 boul Rene Levesque West, suite 2620
Montreal, Quebec H3B 4S5

Or

 By e-mail 

This privacy statement may be modified from time to time. An up to date version may be obtained by contacting our Chief Compliance Officer or by visiting our web-site at www.davidforest.com.